I made a post about getting a cousin’s phone call awhile back (I enjoyed talking to him and I was really grateful for his call also, but it got me to thinking about online privacy issues), and I stated that I was going to email ancestry and genealogy.com to try and have my real name taken off of my messageboard posts.
Welp, here’s what they said…
(From Ancestry.com)
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We will assume your issue has been resolved if we do not hear from you within 72 hours.
Thank you for allowing us to be of service to you.
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We appreciate your message.
Postings on the Message Boards cannot be edited once posted, but you may request that a post you have authored be deleted. To do this, you will want to use our Report Abuse feature.
When viewing the message that you would like to have removed, click on the Report Abuse link above or below the message. Make sure that you are on the specific message for which you would like removed. Mark your reason for objection as Other. In the Comments box explain why you would like your message removed. Then click on the Submit button. Either the board administrator or Message Board Administration Staff will receive your removal request.
If there is anything else with which we might assist you, please let us know.
Member Solutions
Ancestry.com
http://ancestry.custhelp.com
__________________________________________________________
(From Genealogy.com)
You recently requested assistance from the Support department at Genealogy.com. Thank you for choosing Genealogy.com and allowing us to be of service to you. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 14 days.
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Thank you for allowing us to be of service to you.We appreciate your message.
Find the messge then use the “report abuse” link – this will get you in touch with a message board admin who can help.
If there is anything else with which we might assist you, please let us know.
Member Solutions
Ancestry.com
http://ancestry.custhelp.com
***Evidently, ancestry.com and genealogy.com use the same support center…and are also the same damn company…figures…***
Oh well, guess I’ll give it a try…although I do think that it shouldn’t be this much of a hassle to alter or delete any of my previous posts.